City of emotions: case studies for a broader scope of intervention

This chapter discusses two case studies, which are part of our initiative to promote gaming simulation in Romanian business and educational settings. Our goal was to adapt “City of Emotions,” an urban planning gaming simulation, to other intervention and learning contexts. The first case study analyzes an organizational change intervention, where “City of Emotions” was used with the whole management team of a public Romanian company, in order to develop shared leadership and to help them find common ground for business innovation. Our second case study highlights the benefits of using “City of Emotions” to teach students about participatory processes and about the benefits of learning through interaction, as well as reflection in and on action. Feedback from participants in both situations was positive, both with regard to their somewhat new experience with gaming simulation and with regard to their learning outcomes.