Cooperating Strategies in e-Government

In each industrialized country, the public administration (PA) has
significantly shifted its interests to reach the innovative Information and
Communication Technologies (ICTs), undergoing important Business
Processes Reengineering (BPR) as a result of e-Government projects. The new
challenge for public administrations is based on the exploitation of their
knowledge resources in order to improve their processes and to offer more
effective and efficient services to the users. Knowledge has to be managed as a
valuable asset and a key resource. For this reason an organizational
transformation is indispensable, and it cannot be just based on the management
of data and information, which is what public administrations actually do. The
aim of this contribution is to investigate the spreading of cooperating strategies
in public administrations in order to better understand why and how these
organizational behaviors could assure advantages for PA and citizens.