Data Completeness: A Key to Effective Net-Based Customer Service Systems

Academic Article

Publication Date:

2003

Short description:

Data Completeness: A Key to Effective Net-Based Customer Service Systems / Brohman, M. K.; Watson, R; Piccoli, Gabriele; Parasuraman, A.. - In: COMMUNICATIONS OF THE ACM. - ISSN 0001-0782. - 46:(2003), pp. 47-51.

Iris type:

1.1 Articolo in rivista

List of contributors:

Brohman, M. K.; Watson, R; Piccoli, Gabriele; Parasuraman, A.

Handle:

https://iris.uniss.it/handle/11388/146603

Published in:

COMMUNICATIONS OF THE ACM

Journal