Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry

Academic Article

Publication Date:

2003

Short description:

Customer Relationship Management – A Driver for change in the Structure of the US Lodging Industry / Piccoli, Gabriele; Oconnor, P; Capaccioli, C; Alvarez, R.. - In: THE CORNELL HOTEL AND RESTAURANT ADMINISTRATION QUARTERLY. - ISSN 0010-8804. - 44:(2003), pp. 61-73.

Iris type:

1.1 Articolo in rivista

List of contributors:

Piccoli, Gabriele; Oconnor, P; Capaccioli, C; Alvarez, R.

Handle:

https://iris.uniss.it/handle/11388/145864

Published in:

THE CORNELL HOTEL AND RESTAURANT ADMINISTRATION QUARTERLY

Journal